FAQ
Q: "When will I receive the title and registration for the vehicle?"
A: within 45 Days in the mail
A: within 45 Days in the mail
Q: "Can I get copies of Paperwork, if I lose the originals?
A: Yes
A: Yes
Q: "Do you guys offer shipping?"
A: Yes, we ship nationwide
Q: "I want to sell my personal car Consignment ?"
A: Yes, we can help you consign, this way you get top dollar. Exotic Luxury Autos will collect a Flat Fee
Q: "Do you guys accept all major Credit Cards?"
A: Yes
Q: "Can I pay for the vehicle via Credit Card?"
A: Yes, but at 3% in Fees
Q: "Can you provide a walkthrough of the vehicle's features and functions?"
A: Yes, we offer Facetime & Youtube walk around videos
A: Yes, we offer Facetime & Youtube walk around videos
Q: "Can I take the vehicle for a Pre-Purchase Inspection?"
A: Yes, (Car will be transported on flat bed aprox cost $100)
Q: "Do you guys get your vehicles inspected?"
A: Yes, all of our vehicles go through 101 Multi-point inspection. (no corners cut. Proper Service is performed)
Q: "Do you offer any extended warranty options?"
A: Yes, we & variety of options (Speak to the F&I Manager for more info)
Q: "What additional coverage or protection plans are available?"
A: We have extended warranty, GAP insurance,Wheels/ Tires/ interior/ Exterior Protection Plan
A: We have extended warranty, GAP insurance,Wheels/ Tires/ interior/ Exterior Protection Plan
Q: "When and how will I receive delivery of the vehicle?"
A: Your Rep will keep you updated during the shipping process with daily updates! Car will arrive Right at your front door! ( Fully insured)
A: Your Rep will keep you updated during the shipping process with daily updates! Car will arrive Right at your front door! ( Fully insured)
Q: " Buyers Remorse? Can I return my car for any reason?"
A: Yes (3 day or 150 mile Return or Exchange) which ever occurs first! 10-15% fee will be charged on sale price
Q: "Can I use my own bank to finance like a credit union & bring a check"
A. YES
A: Yes (3 day or 150 mile Return or Exchange) which ever occurs first! 10-15% fee will be charged on sale price
Q: "Can I use my own bank to finance like a credit union & bring a check"
A. YES
Q: "How can I reach the dealership's customer service or support team?"
A: You can reach us directly at (470) 440-9986 or text us at 470-331-9460
A: You can reach us directly at (470) 440-9986 or text us at 470-331-9460
Q:"Is there a dedicated contact person for post-purchase inquiries?"
A: You can reach our Customer Service Department directly at (470) 440-9986
Q: "Why haven't you guys done emissions?"
A: We are a Emissions Free County (Which means we are not required to get emissions). typically we do go out of our way and try to get emissions done! for a extra peace of mind
Q: "If we refer the customer to purchase a vehicle, do we get Referrals Fee?"
A: Yes, You $500 as a ELA Gift to you!
Q: "What are the dealership's business hours?"
A: Monday - Friday (9 am - 6 pm)
Saturday (9 am - 5pm)
Sunday Closed
